SuperZen Cars provides comprehensive appointment reminder services to help you stay on top of your vehicle maintenance schedule and never miss an important service appointment.

Reminder Notifications:

Notification Timeline:

• 7 Days Before: Initial reminder with appointment details
• 24 Hours Before: Final reminder with preparation instructions
• 2 Hours Before: Last-minute confirmation reminder
• Same Day: Morning confirmation message

Notification Methods:

• SMS: Text message reminders to your mobile phone
• Email: Detailed email reminders with appointment information
• WhatsApp: Direct WhatsApp messages for quick responses
• Mobile App: Push notifications through SuperZen mobile app

Setting Up Reminders:

Through Online Account:

1. Log into Your Account: Access your SuperZen customer portal
2. Go to Preferences: Navigate to notification settings
3. Select Notification Types: Choose your preferred reminder methods
4. Set Timing Preferences: Choose when you want to receive reminders
5. Save Preferences: Confirm your notification settings

Through Phone:

• Call our service hotline: +60 12-266 0189
• Request reminder setup during appointment booking
• Provide your preferred contact methods
• Confirm your notification preferences

Reminder Content:

Appointment Details:

• Date and time of appointment
• Service center location and address
• Type of service scheduled
• Estimated service duration
• Service advisor contact information

Preparation Instructions:

• Documents to bring
• Items to prepare
• Vehicle preparation tips
• What to expect during service

Customizing Reminders:

Timing Options:

• Customize reminder timing (1 day, 2 days, 1 week)
• Set multiple reminder intervals
• Choose specific times for notifications
• Opt out of certain reminder types

Contact Preferences:

• Primary contact method (SMS, email, WhatsApp)
• Secondary contact method
• Emergency contact information
• Language preferences

Managing Reminders:

Updating Preferences:

• Change notification methods anytime
• Update contact information
• Modify reminder timing
• Opt out of specific reminder types

Troubleshooting:

• If you're not receiving reminders
• Updating contact information
• Resetting notification preferences
• Contacting support for assistance

Additional Reminder Services:

• Maintenance Reminders: Scheduled maintenance notifications
• Warranty Expiry: Warranty expiration reminders
• Insurance Renewal: Insurance renewal notifications
• Road Tax: Road tax renewal reminders
• Service History: Service history updates

Our reminder system is designed to help you maintain your SuperZen vehicle properly and ensure you never miss important service appointments. Contact us to set up your personalized reminder preferences.