To ensure a smooth and efficient service experience, please bring the following documents and items when visiting any SuperZen service center.

Required Documents:

Vehicle Documents:

• Vehicle Registration Card (Geran): Original vehicle registration document
• Vehicle Insurance Certificate: Current insurance policy document
• Service Book: Vehicle service history book (if available)
• Warranty Certificate: If service is warranty-related

Personal Documents:

• Malaysian IC (MyKad) or Passport: For identification purposes
• Driving License: Valid driving license
• Previous Service Records: If service was done elsewhere

Vehicle Items:

• Vehicle Keys: All keys and remotes for the vehicle
• Spare Key: If available, bring spare key
• Vehicle Manual: Owner's manual for reference
• Custom Accessories: If service involves custom parts

Service-Specific Items:

For Warranty Service:

• Warranty claim documentation
• Photos of the issue (if applicable)
• Detailed description of the problem
• Any previous repair attempts

For Maintenance Service:

• Current mileage information
• Service schedule recommendations
• List of concerns or issues to address

For Repair Service:

• Detailed description of the problem
• When the issue first occurred
• Any warning lights or error messages
• Previous repair history (if any)

Preparation Tips:

• Clean your vehicle before service appointment
• Remove personal items from the vehicle
• Note down any specific concerns or questions
• Bring a list of symptoms or issues to discuss
• Have your contact information ready
• Bring payment method for any additional services

What Not to Bring:

• Valuable personal items (jewelry, electronics)
• Large amounts of cash
• Perishable items in the vehicle
• Pets (unless service is specifically for pet-related issues)

Digital Documents:

You can also bring digital copies of documents on your smartphone or tablet. Our service centers can accept:

• Photos of vehicle registration
• Digital insurance certificates
• Screenshots of warranty information
• Digital service records

Having all required documents and items ready will help expedite your service appointment and ensure we can provide the best possible service for your SuperZen vehicle.