The SuperZen Cars mobile app provides convenient access to vehicle features and information. Understanding app integration issues helps you maximize the benefits of your connected vehicle experience.

Mobile App Features

• Remote Vehicle Control: Lock/unlock, start engine, check status
• Service Scheduling: Book service appointments
• Vehicle Information: Access specifications and manuals
• Service History: View maintenance records
• Warranty Information: Check warranty status
• Emergency Assistance: Quick access to roadside help

Common Mobile App Issues

• App Won't Open: App crashes or fails to launch
• Login Problems: Can't sign in to account
• Connection Issues: App can't connect to vehicle
• Feature Not Working: Specific app features not functioning
• Data Not Syncing: Vehicle data not updating
• Push Notifications: Notifications not working

Troubleshooting Steps

1. App Updates:
   • Check for app updates in app store
   • Update to latest version
   • Restart app after update
   • Clear app cache if needed
2. Device Settings:
   • Check internet connection
   • Enable location services
   • Allow app permissions
   • Check notification settings
3. Account Issues:
   • Verify login credentials
   • Reset password if needed
   • Check account status
   • Contact support for account issues

Vehicle Connection Setup

1. Ensure vehicle has internet connectivity
2. Enable vehicle's mobile data connection
3. Register vehicle in the app
4. Follow pairing instructions
5. Test connection with basic features

Security Considerations

• Use strong, unique passwords
• Enable two-factor authentication
• Keep app updated
• Don't share login credentials
• Log out when using shared devices

How to Contact Us

• Email: support@pdi-superzenstore.zendesk.com
• WhatsApp: +60 12-266 0189
• Chatbot: Use our Chatbot on our website or Help Center
• Help Center Form: https://superzenhelp.vlan.asia/hc/en-us/requests/new

Need help with the SuperZen mobile app? Contact us for technical support!