Regular software updates keep your SuperZen vehicle's infotainment system current with the latest features, security patches, and performance improvements. Understanding the update process helps ensure smooth operation.

Types of Software Updates

• System Updates: Core infotainment system improvements
• Security Updates: Security patches and vulnerability fixes
• Feature Updates: New features and functionality
• Bug Fixes: Resolution of known issues
• Performance Updates: System optimization and speed improvements
• Map Updates: Navigation and location data updates

Update Methods

• Over-the-Air (OTA): Automatic updates via WiFi or cellular
• USB Updates: Manual updates via USB drive
• Service Center Updates: Professional updates during service
• Mobile App Updates: App-based update management

Preparing for Software Updates

1. Check Current Version:
   • Go to system settings
   • Check current software version
   • Note version number for reference
2. Ensure Stable Connection:
   • Connect to reliable WiFi network
   • Ensure adequate battery level
   • Park in area with good signal
3. Backup Important Data:
   • Save personal settings
   • Note paired devices
   • Backup navigation favorites

Update Process

1. Download Update:
   • System will notify of available updates
   • Choose convenient time for download
   • Ensure stable internet connection
   • Don't interrupt download process
2. Install Update:
   • Follow on-screen instructions
   • Don't turn off vehicle during installation
   • Wait for completion message
   • Restart system if prompted
3. Verify Installation:
   • Check new software version
   • Test key features and functions
   • Verify personal settings are intact

Troubleshooting Update Issues

• Download Failures: Check internet connection and retry
• Installation Errors: Restart system and try again
• System Freezing: Contact service center for assistance
• Feature Problems: Check if update was successful

Update Schedule

• Check for updates monthly
• Install critical security updates immediately
• Schedule major updates during downtime
• Keep mobile app updated

How to Contact Us

• Email: support@pdi-superzenstore.zendesk.com
• WhatsApp: +60 12-266 0189
• Chatbot: Use our Chatbot on our website or Help Center
• Help Center Form: https://superzenhelp.vlan.asia/hc/en-us/requests/new

Need help with software updates? Contact us for technical assistance!