At SuperZen Cars, Malaysia's first online automotive manufacturer and seller, we stand behind the quality and reliability of our vehicles. Our comprehensive warranty coverage gives you peace of mind and protects your investment in your SuperZen ZYD SUV or ZMW Sedan.
What's Covered Under Warranty
- Engine and Transmission: Complete powertrain coverage for defects in materials and workmanship
- Electrical Systems: Battery, alternator, starter motor, and all electrical components
- Safety Systems: Airbags, ABS, traction control, and all safety-related components
- Infotainment Systems: Audio, navigation, and connectivity systems
- Climate Control: Air conditioning, heating, and ventilation systems
- Body and Paint: Rust protection and paint defects
- Interior Components: Seats, dashboard, and interior trim
What's Not Covered
- Normal wear and tear items (brake pads, tires, wiper blades)
- Damage caused by accidents, misuse, or modifications
- Maintenance items not performed according to schedule
- Damage from environmental factors (flooding, hail, etc.)
- Cosmetic damage from normal use
How to Use Your Warranty
- Contact our support team if you notice any issues with your vehicle
- Book a service appointment at any SuperZen Service Center
- Bring your vehicle and warranty documentation
- Our technicians will diagnose and repair covered issues at no cost
- Keep all service records for warranty validation
How to Contact Us for Warranty Support
- Email: support@pdi-superzenstore.zendesk.com
- WhatsApp: +60 12-266 0189
- Chatbot: Use our Chatbot on our website or Help Center
- Help Center Form: https://superzenhelp.vlan.asia/hc/en-us/requests/new
We're here to protect your SuperZen investment! Contact us through any of the channels above for warranty questions and support.
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