SuperZen Cars operates with customer-friendly business hours to accommodate your busy schedule. Our online platform is available 24/7, while our physical locations and support services have specific operating hours.

Online Platform Hours

• Website: Available 24/7 for browsing and online purchases
• Online Booking: Available 24/7 for service appointments and test drives
• Online Payment: Available 24/7 for secure transactions

Physical Location Hours

• Monday to Friday: 9:00 AM - 6:00 PM
• Saturday: 9:00 AM - 5:00 PM
• Sunday: 10:00 AM - 4:00 PM
• Public Holidays: 10:00 AM - 4:00 PM (with advance notice)

Customer Support Hours

• Email Support: Available 24/7 (response within 24 hours)
• WhatsApp Support: Monday to Friday: 8:00 AM - 8:00 PM, Saturday: 9:00 AM - 6:00 PM
• Phone Support: Monday to Friday: 9:00 AM - 6:00 PM
• Chatbot: Available 24/7 for basic inquiries

Service Center Hours

• Service Appointments: Monday to Friday: 8:00 AM - 6:00 PM
• Emergency Service: Available 24/7 for urgent issues
• Parts Department: Monday to Friday: 9:00 AM - 5:00 PM

Holiday Schedule

We may have modified hours during major Malaysian holidays. Please check our website or contact us for specific holiday schedules.

How to Contact Us

• Email: support@pdi-superzenstore.zendesk.com
• WhatsApp: +60 12-266 0189
• Chatbot: Use our Chatbot on our website or Help Center
• Help Center Form: https://superzenhelp.vlan.asia/hc/en-us/requests/new

We're here to serve you with convenient hours and multiple contact options!